Privacy Policy

1. Information we collect

When you send a quote or contact request, we collect the details you enter: your name, phone number, email address, service address or postal code, the service you are asking about, your message and the time of the request.

We do not ask for payment details through this website.

2. How we use it

We use your details only to respond to your request, prepare a quote, schedule a visit and keep you informed about the work you asked about.

We do not sell, rent or trade your personal information.

3. Who can see it

Requests are stored in a secured database. Only authorized ComfortEdge Services staff can view or update them. We share details with a service provider only when it is needed to deliver the service you requested, or when required by law.

4. How long we keep it

We keep request records for as long as needed to serve you and meet our business and legal obligations, then delete or anonymize them.

5. Your choices

You can ask to see, correct or delete the personal information we hold about you. Contact us using the details below and we will respond within a reasonable time, in line with Canadian privacy law (PIPEDA).

6. Cookies and analytics

This website may use essential browser storage, for example to remember that a pop-up was already shown during your visit. We do not use this storage to build advertising profiles.

7. Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it last changed.